Making the cut: A Montreal colocation competition

Since 2002, ServerMania’s mission has been to bring the best in enterprise-grade infrastructure and services to small and mid-sized businesses at an affordable price.

To understand the complexity underlying this simple premise, you have to be in the data business. Enterprise-grade infrastructure can mean customized server management requirements, custom-built systems and the kind of skilled rapid response team that comprise IT departments at Fortune 500 companies.

The qualifying criteria to become a ServerMania colocation partners is extensive, which only makes sense given the ambition. Last year, the company, based in Buffalo, N.Y., Los Angeles and Toronto, went looking to build on its existing server infrastructure in Dallas and Amsterdam, and expand further into Canada. Green, affordable energy, low latency to the U.S. and Europe, and strong privacy laws made Montreal their obvious choice.

Now what?

Seeking a carrier-neutral facility exceeding Tier 3 standards with cutting-edge technology that offered both scalability and high efficiency power and cooling, ServerMania began an extensive search with an initial questionnaire sent to a pool of Montreal operators outlining the top 50 requirements for any ServerMania colocation vendor.

The questionnaire outlined the breadth of services required to partner. It explored cost, experience, the skill set of the team, customer service track records and reputations for reliability.

It included a deep dive on expansion capabilities. It’s important because now that AI and the Internet of Things are moving at light speed, IDC says that data created and copied every year is projected to reach 180 zettabytes (180 followed by 21 zeros) by 2025. And while we might not be able to forecast exactly what server needs will be in five years, it’s imperative that any colocation partner selected today has the rigour of expansion planning and ready scalability for tomorrow.

Also a priority: disaster recovery. Between hackers and ransomware, storms and flooding, the scale of the threat to business operations and continuity only increases with the global technology adoption footprint. It’s prudent to explore disaster planning and recovery operations strategies before they happen instead of finding out the hard way that they’re lacking when disaster strikes.

Today, ServerMania’s data hosting services twin their expertise with the unique advantages of a Montreal-based data center to deliver comprehensive hosting capabilities to businesses of every size. The facilities include an SSAE16 Type II and SAS 70 Type II certified data center and a Level 1 Payment Card Industry (PCI) Service Provider. They deliver a 100 per cent uptime Service Level Agreement, a personal approach to customer relations that team up every client with a dedicated account manager, and a guaranteed 15-minute response time for support requests.

To find out how ROOT made the cut, see Case Study: ServerMania and ROOT Data Center. In July, ROOT announced plans to build a third data center meet the growing demands of new and existing customers. MTL-R1B is a greenfield development that will create an additional 10MW of capacity. Roughly 20 per cent of the new facility’s capacity has been sold prior to beginning construction.